Operations Process & Technology Consultanct Services. We understand that insurance and reinsurance practitioners can only provide the best service to their Clients and stakeholders if their own systems and processes are optimized for efficiency and effectiveness.
Our focus is on helping organisations streamline their processes and practices, not just their technology. We believe that only good processes should underpin and drive your technology, ensuring that your insurance operations run smoothly and deliver an effective and valued solution for your Clients.
The London Market process can be complex. It was once said that we do a very inefficient process very efficiently. We can help you navigate your way through these complexities.
Unless the original process is a good one any automation added to it will simply make it automatically a bad process.
Conversely the seemingly most inefficient system can often offer the most flexible and client focused mechanism for delivering service.
Insurance and reinsurance practitioners can only provide an effective and efficient service to its client and stakeholders if their own systems are effective and efficient.
Systems are not simply the computers, telephones, tablets and other technological aids, they are also an organisations processes and practices.
Over the past 30 years the insurance market has seen wholesale change in its processes and practices. This has been very much moved in fits and starts with the various modernisation programmes of work.
Many changes have been implemented with little thought to the overall process, meaning that some good processes have fallen away whilst s
Over the past 30 years the insurance market has seen wholesale change in its processes and practices. This has been very much moved in fits and starts with the various modernisation programmes of work.
Many changes have been implemented with little thought to the overall process, meaning that some good processes have fallen away whilst some bad ones have been maintained; there is a real danger this will happen again with the current crop of modernisation initiative.
James has approximately 40 years of experience in the industry.
He is available to help answer your questions, provide advice, and guide you through the London Market insurance process.
Currently this is just me, here to help and offer a view. This is not (yet) a commercial venture.
Fill out the form with any questions you have about finding the coverage that's right for you!
James has a front end placing biased background with significant operations, support and technological exposure. This gives him a unique insight into the use of process, procedure and especially technology within an organisation.
James’ 40 years in the market, allows him to navigate the challenges and idiosyncrasies.